Business Librarian, Goizueta Business Library, Emory University
Ann Cullen has been teaching and supporting business information research for almost 20 years. Currently, she is a business librarian at Emory University, where she is liaison with the marketing department and the full-time MBA program. In her liaison roles, Cullen works directly with faculty in the Goizueta Business School's MBA program to incorporate an understanding and use of business research resources into the course curriculum. This builds on her 10 years of experience at the Harvard Business School, first as the finance librarian and then as a curriculum services specialist. Cullen has worked in both the private and public sector as an educator, researcher and information professional. As a professional researcher and information professional, she worked at Columbia University, Credit Suisse First Boston, Chase Manhattan Bank, the American Management Association, Warburg Pincus and Goldman Sachs. In almost all of these positions, training was an important component of her job. Cullen has also worked as a professional trainer at Ericsson Telecommunications in Rome, Italy and for the British Embassy at the Bulgarian Ministry of Defense in Sofia, Bulgaria.
She also has been an assistant professor at Pratt Institute's Graduate School of Information and Library Science and is currently teaching a course in business research at Simmons GSLIS. Cullen has also offered continuing education workshops on Private Equity Research.
Cullen has a B.A. in art history and economics from New York University, an MLS from Columbia University and a certificate in Teaching English as a Foreign Language from Cambridge University's Royal Society of Arts.
An active member in the Special Libraries Association (SLA), she formerly was on the executive board of the Business & Finance Division and received the Division's Award for Outstanding Achievement in Business Librarianship in June 2007 and became a Fellow in 2012. She regularly gives presentations on business information research at conferences and at HBS. Of her recent publications she has co-authored several case notes on information research with HBS faculty and co-authored a book with Sylvia James on private equity research. She also is currently matriculating in the PhD program in Library and Information Science at Simmons College.
Her research interests include: Businesspeople and managers' use of information and their information behavior; how research supports entrepreneurship and innovation; the role of libraries and information services in providing spaces that nurture reflective thought and the generation of new ideas; customer service; embedded librarianship; information literacy; business research; reference librarianship; research instruction; and service leadership.
Lecturer in LIS 430 - Business Information Sources and Services