Library Assistant, Technology, Simmons College, Boston MA

Job Title:                    Library Assistant, Technology

Department:               Library

Job Category:             Non-exempt Staff

Hours per week:         35, including some evening and weekend hours

Note: This is a pre-professional position. Eligibility is limited to qualified students currently enrolled in Simmons GSLIS program.

Summary Description of Position:
This position supports Library technology needs under the supervision of the Systems & Web Applications Librarian. Responsibilities include supporting the Library ILS and other library systems and software programs; assisting in web application development and enhancement: providing first tier hardware support for staff machines; and hiring and training student workers. (see HR website for full job description)

Primary Responsibilities:
  • Offer support for the Library ILS and other major systems and software programs
    • Assist in troubleshooting, maintenance, enhancements, and system upgrades
    • Provide training to library staff and patrons on technology systems and tools
  • Participate in the implementation and support of library applications and technology systems
    • Assist in maintaining and updating Library websites and web applications
    • Provide assistance with setting up new Library web applications
  • Provide first-tier hardware support to staff and service point machines
    • Troubleshoot and diagnose hardware issues
    • Request support and resolution for technology issues from Technology
  • Employ technology and systems to optimize library processes and operations
    • Contribute to the development of processes related to library operations and planning
    • Staff Reference services for one three-hour shift per week

  • Bachelor's degree and current enrollment in the Simmons GSLIS program.
  • Relevant experience and completion of no more than 3 GSLIS courses.
  • Basic understanding of HTML & CSS web markup languages
  • Familiarity with SQL and relational databases
  • Keen interest in Library technology and a high aptitude for technology systems
  • Competent numeracy skills and strong knowledge of Microsoft Excel
  • Excellent customer service and communication skills
  • Experience with an ILS and Microsoft Office Suite
  • Interest in emerging technology
Compensation: $31,500 plus a generous benefits package, including tuition remission. (See for more info.)

To apply, submit resume and cover letter to Simmons HR site We will begin reviewing resumes on June 7, 2013.

Academic Positions | Pre-professional Positions