Library Assistant, Technology, Beatley Library, Simmons College, Boston MA

 

Job Description: Library Assistant, Technology

Title: Library Assistant, Technology

Department: Library

Reports to: Systems & Web Applications Librarian

Direct Reports: None

Status: Full Time, non-exempt

Note: This is a pre-professional position. Eligibility is limited to qualified students currently enrolled in Simmons GSLIS Program.

Job Summary: This position will work under the direction of the Systems & Web Applications Librarian to support Library technology needs. Responsibilities include: supporting Library systems and software; assisting in website maintenance and improvements; providing basic hardware support for staff computers and printers; performing usability testing and other assessment measures; managing data entry and preparing reports in theIntegrated Library System (ILS); coordinating the hiring, scheduling, training, and supervision of student workers; engaging in Library-wide planning and projects.

 

Key work activities:

 Offer support to Library systems and software programs

  1.  Assist in troubleshooting, maintenance, enhancements, and system upgrades
  2.  Provide appropriate access and permissions for users
  3.  Assist in the implementation of recommended workflows and efficiencies
  4.  Provide training to Library staff and patrons on technology systems and tools

 Participate in the maintenance and development of Library websites

  1. Assist in maintaining and updating the Library websites
  2.  Provide assistance with setting up new Library web applications

 Provide support in testing and upgrading the Library's virtual interfaces

  1.  Maintain appropriate documentation for Library web applications

 Provide basic hardware support to staff computers and printers

  1. Troubleshoot and diagnose hardware issues
  2.  Request support and resolution for technology issues from Simmons Technology
  3. Communicate with Library staff on the status of repairs and upgrades

 Participate in the delivery of Library Services

  1. Employ technology and systems to optimize Library processes and operations
  2. Collaborate on technology needs for Library Administrative, Information, & Discovery Services
  3.  Assist in implementing tools and mechanisms which support and enhance project management
  4. Contribute to the development of processes related to Library operations and planning
  5.  Staff Reference Desk for one three-hour shift per week

 

Work Schedule:

  •  Determined by manager with flexibility for classes. May include evening and weekend hours.

 

Qualifications:

Required

  •  Bachelor's degree and current enrollment in the Simmons GSLIS program.
  •  Relevant experience and no more than 3 GSLIS courses.

 

Preferred

  •  Keen interest in Library technology and a high aptitude for problem solving
  •  Competent analytical skills and strong knowledge of Microsoft Excel
  •  Excellent customer service and communication skills
  •  Interest in emerging technology
  •  Basic understanding of how websites work
  •  Familiarity with data management

 

To apply for the position visit: jobs.simmons.edu.

Pre-professional Positions