Technology Services Librarian, Palmer Public Library, Palmer MA

The Palmer Public Library is seeking a forward-thinking, enthusiastic individual for our Technology Services Librarian position. Do you enjoy working with library technology, electronic resources, and emerging technologies? Our library team embraces and appreciates individuals who are willing to share new ideas and how they might enhance our library services.

This is a full-time (35 hours/week) position with benefits, with a salary range of $18.00 to $22.00 per hour, depending on experience.

The individual in this position manages the Evergreen integrated library system; maintains the library's website; provides technology instruction to patrons and staff; supports all library technology, audiovisual, and telecommunication systems, including online and remote access to resources; stays abreast of and makes recommendations on emerging technologies for the library; evaluates current and future technology needs, and works with other key staff to develop technology plans. This position helps cover the Reference Desk and Circulation Desk on an as-needed basis

Required: Master's degree in library and information science accredited by the American Library Association, with a Massachusetts Board of Library Commissioners professional certificate of librarianship.

The Palmer Public Library is located in Palmer, MA, approximately 15 miles east of Springfield and 70miles west of Boston.

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Please submit a cover letter, resume, and three professional references via email to:

PALMER PUBLIC LIBRARY JOB TITLE: Technology Services Librarian (full-time position - 35 hours/week)

POSITION OVERVIEW: The Technology Services Librarian is responsible for the library's computer network, other technical hardware and software, office equipment, and website maintenance. The Technology Services Librarian provides effective access to resources and information that meets community needs, with responsibility for the planning, assessment, implementation, and maintenance of the library's technology-related policies, services, and technical infrastructure. This position helps cover the Reference Desk and Circulation Desk on an as-needed basis.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Ensures adherence to library technology best practices and standards. Stays abreast of library technology and trends in the field such as Web 2.0 products and social networking services. Maintains all public and staff PCs, laptops, printers, and peripherals, as well as the local network servers, switches, and related equipment. Performs all PC configuration and maintenance activities, as well as standalone and network-wide software updates, in conjunction with Deep Freeze. Coordinates the use of public PCs and printers using the time/print management system(Envisionware), as well as the use of laptops, eReaders and other portable devices; maintains connections to the wireless network; provides assistance and instruction to patrons in using computer equipment and services, as needed.

Maintains inventory of hardware and software.

Manages Evergreen integrated library system in conjunction with C/W MARS. Serves as the library's C/W MARS Coordinator, and works with C/W MARS staff to maintain the library's network connection. Attend Evergreen Users Council meetings, and votes on proposals brought before the members on behalf of the Library Director.

Oversees and maintains the library's security system, audiovisual equipment, printers, and photocopiers.

Provides ongoing basic computer classes and workshops on the use of emerging technology and popular software programs. Participates in the planning, development, and implementation of the library's current and future technology plans in conjunction with other key staff. Serves as project manager on library technology projects. Provides staff training on the use of technology and software, including regular maintenance procedures. Maintains, evaluates, and updates library website for the effective, relevant use of library resources and services. Manages effective access and use of the library's electronic resources; creates and updates brochures to facilitate use of these resources. Collects and analyzes usage statistics for library's electronic subscriptions, and prepares monthly reports. Performs other duties as assigned by the Library Director.

QUALIFICATION STANDARDS: Master's degree in library and information science accredited by the American Library Association, with a Massachusetts Board of Library Commissioners professional certificate of librarianship. Experience in a public library setting preferred.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of the resources, procedures, and practices of the information technology field; Technical knowledge of office equipment, computers, networks, system design and implementation; Knowledge of switches, hubs, and Ethernet technology; network and telecommunications systems design; and Microsoft operating systems and server technology; Ability to maintain and troubleshoot software programs and computer systems; Knowledge of integrated library systems, and print and electronic resources, including advanced web and database searching; Working knowledge of local and C/W MARS networks; Demonstrated project management skills and experience in managing or implementing technological projects; Ability to work independently as well as in a team environment; Familiarity with current issues and trends in public librarianship.


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