Head of Periodicals and Digital Services, Worcester Public Library, Worcester MA



$48,567.81 - $70,816.76 annually; $23.27 - $33.93 hourly

A high level professional supervisory position under the general direction of the Associate Head Librarian with overall responsibility for the management of services and functional operations associated with the Periodicals Department.



  • Provides creative direction and leadership in the formulation of plans, policies, practices and projects relating to Periodicals Department and its digital services, including new emerging formats and the best use of its physical space
  • Is responsible for selection, acquisition, licensing, collection development, organization, preservation, assessment and cataloging of periodicals and special collection in all formats
  • Supervises, trains and evaluates staff for the efficient operation, attainment of goals and objectives of the department, including utilizing automated ILS and other online systems as well as emerging technology for operational effectiveness and efficiency
  • Works with Knowledge and Access Resource Management Services (KARMS) and other librarians to make library materials accessible via digitization
  • Serves as a backup supervisors for the Head of KARMS and vice versa
  • Maintains and updates the Library's web site and e-newsletter as assigned
  • Participates in community outreach project and keeps informed of community needs
  • Establishes and maintains positive working relationships with publishers and vendors; conducts vendor evaluation and bids as needed
  • Actively participates in supervisors meetings,  committees and community organizations; serves as a library liaison as assigned
  • Oversees the operation and services of the periodicals public service area, including library collection, microform readers, photocopiers, databases, and Computer Lab
  • Prepares reports, statistics; analyzes periodicals and database use
  • Maintains professional growth and development through seminars, workshops and professional affiliations
  • Works at desk and prepares schedules when needed
  • Performs other duties as assigned, consistent with the functions of the unit and level of responsibility



  • Acts as librarian-in-charge (LIC) when assigned
  • Provides reference services in person and remotely
  • Interprets library services and policies to customers in a clear and courteous manner
  • Effectively uses and teaches the library's electronic resources
  • Works with patrons to satisfactorily resolve computer and equipment issues
  • Maintains a working knowledge of library resources and an awareness of new resources and technologies
  • Promotes library services through outreach and public relations efforts where appropriate



  • Excellent leadership, management, and supervisory skills
  • Strong evidence of planning, organizational, and project management skills
  • Excellent interpersonal and communication skills
  • Ability to work collegially and effectively with diverse groups
  • Ability to effectively plan and direct outreach efforts and promote periodicals services
  • Experience with integrated automated library systems and OCLC
  • Flexibility in prioritizing multiple projects
  • Ability to problem-solve
  • Knowledge of library collection assessment tools and related computer technology
  • Commitment to excellent customer service
  • Ability to meet attendance requirements
  • Physical ability to push carts and bins loaded with library materials
  • Ability to reach and retrieve library materials at high and low shelf heights



  • Successful experience with serials mode of an integrated Library system
  • Licensing and implementing access to commercial databases and e-journals
  • Working knowledge of Open URL linking
  • Familiarity with emerging technologies in libraries
  • Experience with metadata management systems (such as Innovative Interfaces Millennium, Evergreen, EBSCONET, ProQuest, OCLC Connexion, etc.)
  • Familiarity with MARC and non-MARC metadata schemes and evolving standards
  • Experience working in a public library setting


Education:            MLS/MLIS from an ALA-accredited program


Experience:          Minimum 1 year of successful experience in the supervision and management of staff in a library setting


Schedule:             Includes evenings and weekends and working in other departments and locations




All inquiries should be forwarded to the City of Worcester's Human Resources office at www.worcesterma.gov/employmentDeadline to apply is Friday, October 11, 2013.



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