Advanced Referencing Services Specialist, Infotrieve, Wilton CT

Infotrieve is a global leader in information services and content management technology for businesses.  For more than 20 years we have been providing corporate information centers, R&D facilities, and legal, business affairs and product professionals in more than half the Fortune 500 with a broad array of software solutions and services.


Position Overview

We are seeking a talented Advanced Referencing Services Specialist with the desire to provide top-notch service to our blue chip clients.  In this role you will utilize your strong on-line search skills to conduct advanced reference work, citation verification and copyright clearance for hard-to-find documents utilizing specialized in-house and commercial databases. 


This is a great opportunity for an exceptional recent MLS graduate with a strong desire to work with both leading edge software and some of the most highly respected companies from a variety of industries.  This position will be located in Wilton, CT and will report to our Client Services Supervisor.



  •          Ensure document orders are accurately matched to bibliographic records in internal databases by consulting multiple online library catalogs
  •          Perform searches across specialized databases to verify citations and update internal database information
  •          Locate source publications containing hard-to-find documents including journal articles, theses and dissertations, periodicals, conference proceedings and patents
  •          Obtain copyright permissions for hard-to-clear documents
  •          Initiate contact with publishers and vendors to fill document requests
  •          Communicate order status updates to clients



  •          MS degree in library and information science
  •          2 years experience in a corporate or academic research position
  •          Proficiency using citation databases such as PubMed
  •          Knowledge of university and library catalogues
  •          Excellent written and verbal communication skills
  •          Proven customer service orientation
  •          Aptitude for learning new software
  •          Strong technical background desired


How to Apply

Please include college transcripts with your resume and send to Please reference the position title in the subject line of the e-mail.  Please note that Infotrieve does not provide visa sponsorship.

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