Library Associate II, Sultan Library, Sultan WA
posted February 7, 2014 5:05 PM
The Library Associate II position will provide circulation, reference and reader's advisory services to the public, training in the use of computers and library equipment, and programming as needed to a wide variety of customers. Successful candidate may be required to adapt to future schedule and location changes depending on library needs.
•Provide service to customers by performing such tasks as: charging out library materials using the integrated library computer system, including verifying customer identification information
•Register customers for library cards, including entering customer information into the integrated library computer system and issuing replacement cards
•Answer telephones and respond to routine customer questions, referring and routing calls to others as appropriate as well as receiving, recording, safekeeping and depositing library fines and charges.
•Provide assistance to customers with basic readers' advisory and some reference services
•Maintain and troubleshoot equipment used in the library
•Provide training for the public and assist customers with basic library skills, including use of computers, and the Intranet, procedures and methods for bibliographic and reference searches
•Conduct tours of the library and assist customers in the use of library facilities, equipment, rules and services
•Presents programming for all ages as assigned, including developing program materials and promotional displays
•May be in charge of a building in the absence of the supervisor or the building manager
Qualified individuals must have competent knowledge of: library programs for specific customer groups, such as children and senior citizens; library procedures for determining needs and interests of customers; Library District policies and procedures; comprehensive understanding of on-line cataloging and bibliographic search methods; use of integrated library computer system.
Qualified individuals are required to be able to: use computers at a proficient level; use a bar code reader, Internet and standard office equipment; hold basic reader's advisory discussions with customers in situations where customers may not be able to express themselves clearly; speak and understand English; work cooperatively and have favorable interpersonal relations with public and co-workers.
These skills and abilities typically are acquired through a combination of experience and training provided by at least two years of college education and three years of experience providing public service in a library setting. Some education or specialized training at a college level in fields such as library science, children's programming or other profession-based subject areas is desirable, though qualified incumbents need not have MLIS degrees. A four year college degree is preferred.
To apply: http://www.sno-isle.org/