All interactions with the Counseling Services, including scheduling of or attendance at appointments, content of your sessions, progress in counseling, and your records are confidential. No record of counseling is contained in any academic, educational, or job placement file. You may request, in writing, that the counseling staff release specific information about your counseling to persons you designate.
Exceptions to Confidentiality
The counseling staff works as a team. Your counselor may consult with other counseling staff to provide the best possible care. These consultations are for professional and training purposes.
If there is evidence of clear and imminent danger or harm to yourself and/or others, a counselor is legally required to report this information to the authorities responsible for ensuring your safety and the safety of others.
Massachusetts state law requires the staff of the Counseling Center who learn of, or strongly suspect, physical or sexual abuse or neglect of a child or elder must report this information to the appropriate state agency.
A court order, issued by a judge, may require the Counseling Center staff to release information contained in records and/or require a counselor to testify in a court hearing.
The Counseling Process
Counseling is a process designed to help you address your concerns, come to a greater understanding of yourself, and learn effective personal and interpersonal coping strategies. It involves a relationship between you and a trained counselor who has the desire and willingness to help you accomplish your individual goals.
Counseling involves sharing sensitive, personal, and private information that may at times be distressing. During the course of counseling, there may be periods of increased anxiety or confusion. Your counselor is available to support you throughout the counseling process. The outcome of counseling is generally positive; however, the level of satisfaction for any individual is not predictable.
Your counselor may be a psychologist or social worker or a psychology, counseling or social work intern under the supervision of the professional staff. We may ask your consent to audiotape your counseling sessions. This is done so that the counselor can review sessions in order to aid the counseling process. If you decide to refuse taping, you are still eligible for counseling services. The tapes are confidential and are erased after use. Every client of the Counseling Center is eligible to receive an evaluation to determine the most appropriate form of counseling. Your counselor will help you determine if counseling is an appropriate choice for you.
Your counselor may recommend a consultation with the Center's psychiatric consultant for either a medication evaluation or for treatment planning. You and your counselor will decide together the value of the psychiatric consultation. There is no fee involved for this service.
One Palace Road
300 The Fenway
Boston, MA 02215
For Counseling Center inquiries, please send your questions/concerns to firstname.lastname@example.org.
During the academic year, the Counseling Center is open during the following hours:
Monday through Friday: 8:30am - 4:30pm