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Frequently Asked Questions

Q: Who is eligible to use the Counseling Center services?
A: Any Simmons College undergraduate, Dix Scholar, or graduate student currently enrolled and working toward a degree.

Q: Do I have to pay?
A: No. The services of the Counseling Center are free to all Simmons students.

Q: How do I know if I need counseling?
A: Counseling is appropriate for anyone who is troubled by a specific problem or has a general concern. Students seek counseling for personal growth, increased self-awareness, self-esteem, anxieties, depression, family and interpersonal issues, as well as for acute problems or crises.

Q: What hours is the Counseling Center open?
A: Monday through Friday: 8:30am - 4:30pm

Q: Is the Counseling Center open during the summer?
A: Yes, on a limited basis. From mid-June through mid-August, a staff member is available 2 days per week for evaluation and referral.

Q: Will my contact with the Counseling Center be confidential?
A: The information shared in a counseling session is confidential and will not be disclosed to any persons or organization outside the Counseling Center without written consent, unless it is to protect you or someone else from imminent harm, or in cases of child or elder abuse, or if ordered by a court.

Q: What if I feel suicidal or as if I can't cope?
A: Please call the Counseling Center immediately and tell the receptionist that your call is urgent. If you feel suicidal or in crisis, and the Center is not open, call Public Safety at (617) 521-1111. A security officer will contact the RD on call.

Q: If I decide to see a counselor, what commitments would I be asked to make?
A: When you come for an initial intake session, you are not making a commitment beyond the evaluation sessions, which may vary from 1-3 meetings. If the intake counselor recommends individual counseling at the Counseling Center, you and your assigned counselor would generally meet on a weekly basis for a period of time that is mutually agreed upon. Counseling sessions are typically 50 minutes. We expect you to keep your appointments and to call in advance when you are unable to attend a session since other people may be waiting for an appointment.

Q: What can I do if I am concerned about a friend?
A: You can ask the receptionist to set up a consultation to discuss what is happening with your friend and what you might be able to do to help. If you think your friend is in crisis, call immediately.

Q: Does the Counseling Center provide academic counseling?
A: No, the Academic Support Center, (617) 521-2474, provides these services.

Q: Does the Counseling Center provide career counseling?
A: No, the Career Education Center , at (617) 521-2487, provides career services to undergraduate, Dix Scholars, and graduate students. Career Services at the Graduate School of Management can be reached at 617 521-3855.

Q: Does the Counseling Center offer group counseling?
A: Yes. Groups typically meet in the late afternoon or early evening.

See Also


One Palace Road
Room P-305
300 The Fenway
Boston, MA 02215


For Counseling Center inquiries, please send your questions/concerns to

Phone: 617-521-2455
Fax: 617-521-3091


During the academic year, the Counseling Center is open during the following hours:

Monday through Friday: 8:30am - 4:30pm